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Frequently asked questions
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- Most teams are up and running with Sodiac Vega or Orion in under a day. Our onboarding specialists provide a guided setup session, and our documentation covers every step. Enterprise deployments with on-premise components typically take 1–2 weeks.
- Yes — all plans include a 14-day free trial with full access to the features in your chosen tier. No credit card is required to start. If you need a longer evaluation period for an enterprise deal, contact our sales team and we'll arrange it.
- Security is built into how we architect Sodiac. All data is encrypted in transit (TLS) and at rest, with role-based access controls and audit logging on model activity. We are an early-stage company building toward formal certification — if your procurement process requires SOC 2 or a security questionnaire, talk to us and we will walk you through our current controls and roadmap. Where needed, we can also deploy on-premise so your data never leaves your own infrastructure.
- Yes. Sodiac connects with the tools you already use — CRMs, ERPs, data warehouses, and messaging platforms — and our API and SDKs (Python, JavaScript, Go) make custom integrations straightforward to build.
- Starter plans include community support and documentation. Professional plans get priority email and chat support with a 4-hour response time. Enterprise customers receive a dedicated Customer Success Manager, 24/7 phone support, and access to our solution architects.
- Yes. We have a Sodiac for Startups program that offers up to 70% off for early-stage companies, and a dedicated nonprofit pricing tier. Reach out to our sales team with details about your organization and we'll find the right plan for you.
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