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AI Agents
Sodiac Orion
Sodiac Orion is an AI-powered conversational agent that resolves customer and internal queries using your own data. It grounds every answer in your knowledge base, documents, and business systems — so responses are accurate and on-brand rather than generic. Orion handles routine questions 24/7, hands off cleanly to a human when a conversation needs one, and keeps improving as your knowledge base grows. Built on Sodiac's responsible-AI foundation, every conversation is logged and governable.
24/7
Availability
Your data & docs
Grounding
Human-in-the-loop
Handoff
Web, chat & more
Channels
What's included
- Answers grounded in your knowledge base
- 24/7 automated customer & internal support
- Seamless human handoff for complex queries
- Multi-channel — web, chat, and messaging apps
Common use cases
Deflect repetitive customer support tickets
Power an internal helpdesk for employees
Qualify and route inbound leads automatically
Answer product and policy questions instantly
Give 24/7 coverage without growing headcount
Ready to get started with Sodiac Orion?
Talk to our team and see how it fits your organisation.