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Frequently asked questions

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  • Most teams are up and running with Sodiac Vega or Orion in under a day. Our onboarding specialists provide a guided setup session, and our documentation covers every step. Enterprise deployments with on-premise components typically take 1–2 weeks.
  • Yes. We're onboarding early customers now, so rather than a self-serve trial we set you up directly — tell us what you want to build and we'll give you hands-on access and walk you through what fits. No credit card, no pressure.
  • Security is built into how we architect Sodiac. All data is encrypted in transit (TLS) and at rest, with role-based access controls and audit logging on model activity. We are an early-stage company building toward formal certification — if your procurement process requires SOC 2 or a security questionnaire, talk to us and we will walk you through our current controls and roadmap. Where needed, we can also deploy on-premise so your data never leaves your own infrastructure.
  • In most cases, yes. Sodiac is built to connect with the tools you already use — CRMs, ERPs, data warehouses, and messaging platforms — through APIs and custom connectors we build for your setup. Tell us your stack and we'll confirm what's ready today and what we'd build for you.
  • Every customer gets direct access to our team — we're small enough that you'll talk to the people actually building the product. For production deployments we agree clear response and support expectations up front, in writing.
  • We work with early-stage startups and nonprofits and try to make pricing work for where you are. Tell us about your organisation and what you're building, and we'll find something fair.

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